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Support #3

Having a problem with the website!

Added by Jack Goodworth (goodworthtech@gmail.com) from Goodworth Technologies 7 months ago. Updated 7 months ago.

Status:
In Progress
Priority:
High
Assignee:
Category:
-
Sprint/Milestone:
-
Start date:
04/03/2021
Due date:
% Done:

100%

Estimated time:

Description

Hi Widget Corp,

I went to your new website this morning wanting to buy one of your widgets. However, whenever I click on the button, nothing happens!

Can you please fix this?

Thanks!

Jack Goodworth

--
Jack Goodworth, CEO
Goodworth Technologies

History

#1 Updated by Gerrit Miller 7 months ago , visible to Jack Goodworth (goodworthtech@gmail.com) from Goodworth Technologies

  • Assignee set to Luc Dupont
  • Priority changed from Normal to High
  • Status changed from Open to In Progress

Thank you for your email.

That's very unfortunate! Our developers are looking into it right now and we'll let you know as soon as it's fixed!

#2 Updated by Luc Dupont 7 months ago

  • Assignee changed from Luc Dupont to Gerrit Miller
  • % Done changed from 0 to 90

Hey Gerrit, I've added the proper link to the widget shop. Could you let the customer know?

#3 Updated by Gerrit Miller 7 months ago , visible to Jack Goodworth (goodworthtech@gmail.com) from Goodworth Technologies

Thanks for your patience, Jack. We've just fixed the bug. You should be able to buy our widgets now!

Does it work for you now?

#4 Updated by Jack Goodworth (goodworthtech@gmail.com) from Goodworth Technologies 7 months ago

Yup, it works fine now. I've just bought 20 widgets.

Thanks for the great support.

Jack

#5 Updated by Gerrit Miller 7 months ago

  • % Done changed from 90 to 100

Big win! Thanks Luc for fixing this so quickly.

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